Frequently Asked Questions
Everything you need to know about our luxury tailoring and services.
What is your standard delivery timeframe?
We offer standard delivery within 3-5 working days for UK orders. International shipping times vary by destination, typically ranging from 7-14 business days.
How do I determine my correct shirt size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements for collar, chest, and sleeve lengths across our Slim, Tailored, and Classic fits.
What is your returns policy?
We offer a 90-day returns guarantee. If you are not completely satisfied with your purchase, you can return unworn items in their original packaging for a full refund or exchange.
Do you offer a monogramming service?
Yes, we provide a custom monogramming service on many of our formal shirts. You can select your initials, font style, and thread color during the add-to-basket process.
Can I track my order once it has been dispatched?
Once your order leaves our warehouse, you will receive a confirmation email containing a unique tracking number and a link to the courier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.